Shipping policy

Shipping Policy

At GP Alpha, we are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed or shipped on weekends or major holidays.

Shipping Times

Estimated delivery time within the United States is typically 5–10 business days after your order has been processed.

Shipping times may vary depending on your location, carrier delays, product availability, and other factors outside of our control.

Shipping Confirmation and Tracking

Once your order has shipped, you may receive a shipping confirmation email with tracking information when available.

Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

GP Alpha is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, GP Alpha is not responsible for carrier delays, lost packages, or stolen packages marked as delivered.

If your package is delayed or missing, please contact the shipping carrier directly using your tracking information.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:

gpalphastore@gmail.com

Please include your order number, a brief description of the issue, and clear photos of the item and packaging.

Shipping Area

At this time, GP Alpha primarily serves customers within the United States.

Policy Updates

GP Alpha reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page.